Average Score (242 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

242 Ratings

4.9 Average

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  • Cynthia N.08-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Diane U.08-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    This visit was just for an oil change, but as always, the customer service (& mechanic) personnel made it an enjoyable & relaxing experience. Their professional courtesy level continues to stand out as top-notch, and are they main reason why we will continue to take our cars (all VW’s) to Moon VW for service.

  • Sonja M.08-21-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Everything went smoothly. Staff whenever I encountered were all warm and friendly!

  • Jakob S.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Bayete J.08-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Service and technicians were excellent.

  • Norman D.08-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Very smooth process for scheduled maintenance on my Jetta.

  • Benjamin H.08-15-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Ryan O.08-12-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The whole team really made sure my vehicle was safe to drive and kept me informed every step of the way. Great service!

  • Juan T.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Service

  • Alan B.08-10-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025